Questions?

1.⁠ ⁠What am I getting in my subscription?

You will receive coffee beans that our team has carefully curated. Each bag will be sent in unground unless otherwise stated, according to your preferences.

Unfortunately, we do not offer a mix of both filter and espresso beans per subscription at this moment. 

2.⁠ ⁠When will I receive my coffee?

Cut-off date for subscriptions falls on the last week of every month. We will roast, pack, and ship your coffees within the first week of every month. You can expect to receive it early in the second week of the month.

3.⁠ ⁠When are payments processed for the subscriptions?

Your subscription will automatically renew each month as long as your subscription is active.

4.⁠ ⁠Do I have to pay shipping for the subscription?

All subscription comes with FREE shipping. All orders will be shipped via Easy Parcel - Domestic with tracking and generally take 1-3 working days.

5.⁠ ⁠Do you ship internationally?

Our subscription is currently open only for local orders.

6.⁠ ⁠Change of address?

Drop us a message via the Contact page, or DM us on our Instagram page, and let us know your updated address.

7.⁠ ⁠There is a problem with my order

Kindly get in touch with us via the Contact page or DM us on our Instagram page, and we will try to resolve your issue.

9.⁠ ⁠How can I pause or cancel my subscription?

You can manage your subscription by creating an account with us. Please use the same email address you used when placing your order.